Everybody who is 18 years old by 1st of May 2019, and she/he has sufficient English speaking skills to communicate with other participants at the event. The Volunteer Programme is open for everyone who meets these two requirements. There is no other restriction, we welcome everyone regardless of age, gender, disability, sexual orientation and religion.
Yes, although you have to be aware that we do not provide accommodation for volunteers and cannot cover their travel costs either.
Unfortunately no, unless you turn 18 by 1st of May. This is a decision of UEFA and it applies to all of their events.
Depends on the level of disability, but as far as the applicants are able to take care of themselves, we are really happy to welcome them. The venue is accessible for people with wheelchairs and we will ensure their integration to the programme as much as we can.
Yes, definitely, and they are encouraged to apply as volunteering is also a great way for obtaining new skills that can prove useful on the labour market later. Although non-formal education is less recognized in the Hungarian education system, we are happy to offer our volunteer programme as an education platform.
The application will be open from 13th January and you can find the link to apply here:
https://applicantportal.enterprise.uefa.com
https://applicantportal.enterprise.uefa.com
At first, you will have to register on the website. After successful registration, you will receive a notification to your email address. If you are selected for an interview, our Volunteer Management Team will contact you and let you know the date of your interview. After the interview, the selected volunteers will be asked to attend the kick-off event where you will receive a training about the event and about your tasks, and you will also be able to meet with your functional area’s supervisor. By this time, you will have your time schedule as well. You will be part of the event during these designated shifts. After the event we will thank you for your efforts and dedication with an amazing Volunteer Party, small gifts and a diploma.
For Hungarian citizens the interview will be held in Hungarian and English to test their language skills. In the case of foreigners, we will hold the interview only in English. The interviews will be led in small groups and will take approximately 30 minutes. We would like to meet with you, know more about you, your interest, experience and motivation. Nothing frightening.
Yes, if you live or currently stay abroad. For the rest of the participants we prefer to meet personally.
It depends on your role, but to be present on the match day (18th May) is the minimum requirement, plus the kick-off event (no date defined yet, but it will be close to the event’s day).
Sufficient English knowledge to communicate with the participants is a must for all the volunteers. Speaking the local language is really useful, but we are happy to welcome some international volunteers too.
ACCREDITATION
Accreditation Volunteer
Accreditation volunteers in the Accreditation Centres are the first point of contact and will welcome the Accreditation applicants and provide them with their personalised access card which will be produced by the Accreditation volunteers.
Access Volunteer
The Access Volunteer will play an integral role in the on-site implementation of a safe and secure environment by working with the on-site security team to validate entry processes. In turn, the volunteers will be responsible for troubleshooting in key areas of the venue and will provide general wayfinding information to all target groups to ensure a smooth and timely ingress and egress of the stadium.
CEREMONIES
Ceremonies Volunteer
Help and support the Ceremonies team to create a safe and joyful atmosphere in the stadium and provide a unique experience to the fans.
EVENT TRANSPORT
Airport Welcome Services Volunteer
The Airport Welcome Services Volunteer is responsible for managing the arrivals of all UEFA Guests landing at the Host City Airport, arranging and coordinating ground transportation and liaising with drivers and other service provider representatives at the airport. This position requires highly energetic and customer-oriented candidates to ensure the needs of UEFA Guests are effectively met in a smooth and professional manner.
Fleet Operations Volunteer
Fleet Volunteers are responsible for ensuring the daily running of the fleet compound operations. Fleet Volunteers will play a key role ensuring plans for the following days are properly established and implementing procedures for confirmation of shifts and vehicle daily checks, ensuring fleet readiness.
Venue Transport Volunteer
The Venue Transport Volunteer support the Event Transport team on the day at the event managing transportation services from hotels and at the stadium. The Venue Transport Volunteer will play a key role ensuring the availability of transport facilities prior to the services, support on managing resources and directing guest to their respective load zone and/or vehicle.
GUEST MANAGEMENT AND PROTOCOL
VIPS Welcome Services Volunteer
Assisting the Welcome Services Coordinator and the welcome desk staff at the official UEFA Headquarter Hotel(s).
VIPS Ticketing Volunteer
The VIPS Ticketing Volunteer will assist the VIP ticketing operations ensuring that all tickets are fulfilled and distributed according to the procedures in place.
MEDIA SERVICES AND OPERATIONS
Media Areas Volunteer
To support the MD-1 and matchday operation of the stadium media areas, principally the media working area, press conference room, media tribune and mixed zone.
Media Services Volunteer
To welcome media as the first point of contact by providing them with event-specific information and access devices, excellent customer service, by guiding them in finding their working areas, and by support them around their main objective of covering an UEFA event.
Photo Operations Volunteer
To support the pre- and post-match photographer operations, both in the photo working area and pitch side.
PROJECT MANAGEMENT
Venue Management Volunteer
On-site support for the Project management team whenever needed, general support in ticketing and hospitality.
Office Volunteer
To coordinate with stadium staff and catering services that the offices areas are ready for use, being available for quick support needed by any of the colleagues within the office areas.
RIGHTS PROTECTION PROGRAMME
RPP Volunteer
The Rights Protection Programme, or RPP, is aimed at tackling any unauthorised commercial association with UEFA Events, including ambush marketers, counterfeiters, organised unauthorised tickets sellers as well as any other persons who try to profit from the reputation of UEFA Events without contributing to its organisation.
SOCIAL RESPONSIBILITY & SUSTAINABILITY
Social Responsibility & Sustainability Volunteer
To ensure that drivers are directed to the designated accessible parking spaces. If no parking is provided, know the alternate accessible transportation arrangements and drop-off and / or pick-up area at the event. To provide assistance to disabled people who need help to reach the dedicated accessible gates.
Social Responsibility & Sustainability “Respect your Health” Volunteer
To assist stewards and security to successfully implement the no tobacco (No Smoking) policy across all venues, to identify and report instances of smoking in all internal aspects of stadium and to use yellow and red cards as an information tool to inform any smokers of the no tobacco policy.
SPONSORSHIP OPERATIONS
Marketing Operations Volunteer
Provide general event assistance to the UEFA Commercial Domain Leader.
TV OPERATIONS
Television Office Volunteer
Objective Assisting the TV Operations team in providing services and information to Broadcast partners.
VOLUNTEER MANAGEMENT
ACE Volunteer (All-Rounder)
Assisting all teams in case of last-minute requests for additional volunteers.
Coordination Volunteer
Assisting the Volunteer Management team at the Volunteer centre.
Accreditation Volunteer
Accreditation volunteers in the Accreditation Centres are the first point of contact and will welcome the Accreditation applicants and provide them with their personalised access card which will be produced by the Accreditation volunteers.
Access Volunteer
The Access Volunteer will play an integral role in the on-site implementation of a safe and secure environment by working with the on-site security team to validate entry processes. In turn, the volunteers will be responsible for troubleshooting in key areas of the venue and will provide general wayfinding information to all target groups to ensure a smooth and timely ingress and egress of the stadium.
CEREMONIES
Ceremonies Volunteer
Help and support the Ceremonies team to create a safe and joyful atmosphere in the stadium and provide a unique experience to the fans.
EVENT TRANSPORT
Airport Welcome Services Volunteer
The Airport Welcome Services Volunteer is responsible for managing the arrivals of all UEFA Guests landing at the Host City Airport, arranging and coordinating ground transportation and liaising with drivers and other service provider representatives at the airport. This position requires highly energetic and customer-oriented candidates to ensure the needs of UEFA Guests are effectively met in a smooth and professional manner.
Fleet Operations Volunteer
Fleet Volunteers are responsible for ensuring the daily running of the fleet compound operations. Fleet Volunteers will play a key role ensuring plans for the following days are properly established and implementing procedures for confirmation of shifts and vehicle daily checks, ensuring fleet readiness.
Venue Transport Volunteer
The Venue Transport Volunteer support the Event Transport team on the day at the event managing transportation services from hotels and at the stadium. The Venue Transport Volunteer will play a key role ensuring the availability of transport facilities prior to the services, support on managing resources and directing guest to their respective load zone and/or vehicle.
GUEST MANAGEMENT AND PROTOCOL
VIPS Welcome Services Volunteer
Assisting the Welcome Services Coordinator and the welcome desk staff at the official UEFA Headquarter Hotel(s).
VIPS Ticketing Volunteer
The VIPS Ticketing Volunteer will assist the VIP ticketing operations ensuring that all tickets are fulfilled and distributed according to the procedures in place.
MEDIA SERVICES AND OPERATIONS
Media Areas Volunteer
To support the MD-1 and matchday operation of the stadium media areas, principally the media working area, press conference room, media tribune and mixed zone.
Media Services Volunteer
To welcome media as the first point of contact by providing them with event-specific information and access devices, excellent customer service, by guiding them in finding their working areas, and by support them around their main objective of covering an UEFA event.
Photo Operations Volunteer
To support the pre- and post-match photographer operations, both in the photo working area and pitch side.
PROJECT MANAGEMENT
Venue Management Volunteer
On-site support for the Project management team whenever needed, general support in ticketing and hospitality.
Office Volunteer
To coordinate with stadium staff and catering services that the offices areas are ready for use, being available for quick support needed by any of the colleagues within the office areas.
RIGHTS PROTECTION PROGRAMME
RPP Volunteer
The Rights Protection Programme, or RPP, is aimed at tackling any unauthorised commercial association with UEFA Events, including ambush marketers, counterfeiters, organised unauthorised tickets sellers as well as any other persons who try to profit from the reputation of UEFA Events without contributing to its organisation.
SOCIAL RESPONSIBILITY & SUSTAINABILITY
Social Responsibility & Sustainability Volunteer
To ensure that drivers are directed to the designated accessible parking spaces. If no parking is provided, know the alternate accessible transportation arrangements and drop-off and / or pick-up area at the event. To provide assistance to disabled people who need help to reach the dedicated accessible gates.
Social Responsibility & Sustainability “Respect your Health” Volunteer
To assist stewards and security to successfully implement the no tobacco (No Smoking) policy across all venues, to identify and report instances of smoking in all internal aspects of stadium and to use yellow and red cards as an information tool to inform any smokers of the no tobacco policy.
SPONSORSHIP OPERATIONS
Marketing Operations Volunteer
Provide general event assistance to the UEFA Commercial Domain Leader.
TV OPERATIONS
Television Office Volunteer
Objective Assisting the TV Operations team in providing services and information to Broadcast partners.
VOLUNTEER MANAGEMENT
ACE Volunteer (All-Rounder)
Assisting all teams in case of last-minute requests for additional volunteers.
Coordination Volunteer
Assisting the Volunteer Management team at the Volunteer centre.
We will do our best to match your preferred area and skills with the most suitable position for you, but we cannot guarantee that you will be assigned to the area of your first choice.
Are any special qualifications required for volunteer roles, and is volunteer experience considered a plus upon selection?
Experience and special skills are highly appreciated but not required.
Yes, every volunteer will receive a diploma at the end of the event.
General and specific training will be organized for all volunteers before the event, close to the event date. Therefore, no distance learning offered.
A test event is still under discussion.
What is provided for the selected volunteers and what kind of benefits can a volunteer expect during the programme?
As it is based on voluntary service, no financial benefits will be offered to volunteers. On the other hand, we ensure an outstanding event management and organization skills experience in the heart of the organization of UWCLF 2019. Volunteers who will attend this event and prove their aptitude will be transferred directly to the EURO 2020’s Volunteer Programme if they wish so. Volunteers will receive accreditation, a uniform, meals according to their shifts, free public transport and a diploma at the end of the event, moreover a final party with small gifts. All creating unique memories for a lifetime.
Once the application phase of the Volunteer Programme starts, volunteer applications are warmly welcome. Those volunteers who have been interviewed and approved already can join us for the national football team’s matches in Hungary. We will keep them informed about this opportunity.
Those seeking long-term opportunities they can already apply as Long-term Volunteers (LTVs) for EURO 2020, as LTVs will help us at all big events in the next one and a half years. For details on this opportunity please visit https://en.mlsz.hu/career/long-term-volunteer-role-description
Those seeking long-term opportunities they can already apply as Long-term Volunteers (LTVs) for EURO 2020, as LTVs will help us at all big events in the next one and a half years. For details on this opportunity please visit https://en.mlsz.hu/career/long-term-volunteer-role-description
The Volunteer Management Team comprises the Volunteer Manager, Volunteer Coordinator and two Volunteer Assistants. Long-term Volunteers help their efforts and coordinate the big number of regular volunteers.
If you are selected as a volunteer, your personal data will be used for requesting your accreditation for the event’s duration.
The Volunteer Management Team will continuously process the applications in February and March 2019. All volunteers should be selected by the end of March.
Please send an e-mail to the volunteer team requesting the deletion of your application.
Your picture should be taken in front of a blank background, with your face being in the centre. Do not wear a hat or cap or sunglasses in the photo. The picture will be used on your accreditation if you are selected as a volunteer.
Please send an e-mail to the volunteer team requesting the deletion of your application.
Please complete all the fields in the application form. If it stills doesn’t work, try to use another browser.
I am trying to upload my profile picture, but the system does not allow it. What can be the problem?
The picture is too large or not in the right format. The file size must not exceed 30 MB and allowed extensions are ".gif", ".jpg", ".jpeg", ".png".
Go back to the Application portal and click on “I forgot my password”.
You can amend the information by sending an e-mail to the Volunteer Management Team.
You can change it by sending an e-mail request to the volunteer team.
Please check your Spam inbox. If you haven’t received any e-mail, contact the volunteer team.
Please check your Spam inbox. If you haven’t received any e-mail, contact the volunteer team.
After successfully submitting your application, you receive a confirmation e-mail with your Application ID. If you haven’t received any e-mail, please check your Spam inbox. If you don’t find an email there either, please contact the volunteer team.
